Privacy Policy
To help ensure a rewarding online experience for all visitors, we provide this summary of our information practices. This privacy notice governs the collection and use of information at pecanhill.com.
As we continue to offer our visitors new and different types of content and services, we may modify our practices from time to time. However, we will treat all personal information we collect in accordance with the privacy notice in effect at the time the information is collected.
I. The Information We Collect
At pecanhill.com, we do not collect personally identifiable information unless our visitors voluntarily provide it to us. For some activities, such as online polls or surveys, we may ask visitors to provide information that is not personally identifiable. This might include first name only, city or state of residence, age, gender. For some other activities, such as subscribing to our e-mail newsletters, we may ask visitors to provide a first name and e-mail address. For other activities, such as sending an electronic postcard or e-mail to a friend, we may also ask for personal information about other people. This is usually limited to a first name and e-mail address. E-mail addresses collected to send an electronic postcard or e-mail to a friend are deleted immediately when the requested postcard or e-mail is transmitted.
Visitors who order merchandise or other materials from pecanhill.com will be required to provide their full name, billing and mailing addresses, e-mail address, telephone number and a credit card number. If the order is being shipped to a third party, we will also need the recipient's name and mailing address. Before collecting information in connection with a pecanhill.com order, we will verify the validity of the purchaser's credit card. On occasion, we might solicit additional voluntary information regarding shoppers' personal shopping preferences.
When a child under thirteen asks to receive an e-mail newsletter, or participates in another ongoing activity that requires the collection, retention, and use of personal information, we will also ask for a parent's e-mail address so that we can notify the parent that we have received personal information from their child. We do not knowingly collect names and e-mail addresses from children under thirteen without notifying the parent via e-mail and giving the parent the option to remove their child's e-mail address from the applicable database for that activity. We do not knowingly collect the mailing address of a child under thirteen without obtaining verifiable consent from that child's parent.
For specific one-time requests we receive from visitors, e-mail addresses are collected and used only in connection with the specific one-time request along with the signature of a parent or legal guardian for all minors.
When visitors come to our site, we automatically collect some non-personally identifiable information such as the type of computer operating system (e.g., Windows '95 or Mac OS) and browser (e.g., Netscape, Internet Explorer) being used, and the domain name of the Internet service provider (e.g., America Online, Earthlink).
II. How We Use the Information
We use visitors' personal information for internal purposes only, such as enabling visitors to subscribe to our online newsletter, or to order from Shop.pecanhill.com. We may also use personal information provided by shoppers at Shop.pecanhill.com to send them, by e-mail or direct mail, notification of special offers, sale events, or birthday reminders. These notifications are sent only to those visitors to Shop.pecanhill.com who ask to receive them.
We use parents' e-mail addresses to notify them when we have received personal information such as e-mail addresses from their children and to give parents the option to remove their child's name from our lists. We use information we collect about others only to enable visitors to our site to communicate with those other people, for example, by sending them electronic greeting cards or e-mail or to ship gifts purchased on Shop.pecanhill.com.
We only use the e-mail addresses of subscribers to our pecanhill.com.com e-mail newsletters to send them the requested newsletter(s). Each newsletter also includes instructions for subscription removal via return e-mail.
We never sell, rent, or otherwise share our visitors' personal information with third parties. Sometimes, we use agents or contractors to provide services to our visitors, such as helping us ship customer orders made on Shop.pecanhill.com. In these cases, we require the agent or contractor to keep the information confidential and to use it only for the specific services they are performing. We sometimes use non-personally identifiable information that we collect to improve the design and content of our site, and to improve our visitors' experience on pecanhill.com. We also may aggregate this information to analyze site usage, as well as to offer products, programs, or services.
We will disclose information we maintain as required by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a specific law enforcement agency's request.
We will not use or transfer personally identifiable information in ways that are materially different from the ones described above without also providing parental notification of such practices and obtaining consent for any materially different uses.
III. Collection of Information by Third-Party Sites and Sponsors
Our site contains links to other sites, including those of sponsors and advertisers, whose information practices may be different from ours. Sometimes these sites might conduct contests or sweepstakes that are promoted on pecanhill.com. Visitors should consult these other third party sites' privacy notices, since these sites are not covered by our privacy policy and may follow different procedures.
IV. Cookies
pecanhill.com uses a software technology called "cookies." Cookies are small text files that we place in visitors' computer browsers to store their preferences. Cookies themselves do not contain any personally identifiable information. Although cookies could enable us to relate a visitor's use of this web site to personal information that the visitor has provided, such as an e-mail address, we do not use cookies for this purpose with one exception: for some activities, we use session cookies to ensure that visitors under the age of 13 provide a parental email address to assist with our compliance with the Children's Online Privacy Protection Act. We do use cookies to determine how many visitors we have and how often they visit various sections of our site.
V. Security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
We are particularly sensitive to visitors' security concerns regarding the use of credit cards to purchase products over the Internet. For orders placed on Shop.pecanhill.com, we use a technology that automatically encrypts credit card data while information is being transmitted over the Internet, provided that the visitor's browser supports the Secure Socket Layer protocol (SSL).
To verify the security of your connection at Shop.pecanhill.com, check the lower left corner of your browser window after accessing the server. If you see an unbroken or a closed lock, then SSL is active and the server is secure. You may also check by looking at the URL line of your browser. When accessing a secure server, the site address will change from http to https.
VI. Parental Review of Information
Parents, please send a letter or postcard to our Privacy Manager at the mailing address provided below if you would like to do any of the following:
Please be sure to include your e-mail address and a telephone number where we can reach you. To protect your child's privacy and security, we will take reasonable steps to verify your identity before granting you access to the personal information that we collect and maintain about your child.
VII. Photos/Videos
All photos and videos used on this site (with the exception of crowd shots) must have signed releases regardless of age.
VIII. Contact Us
If you have any questions, comments or concerns regarding our privacy policy and/or practices, please contact us at the following e-mail address, mailing address and telephone number:
E-mail: Privacy@pecanhill.com
Mailing Address (Postcards only, please.):
Privacy Manager - City of Pecan Hill
1094 S. Lowrance Rd.
Pecan Hill, Texas 75154
(972) 617-6274
VIII. A Final Note to Parents
The Internet offers a world of opportunity for children. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. Your efforts to instill responsible information practices will help steer your children to age-appropriate sites, and will go a long way toward ensuring that your children have enriching online experiences.